Support channels
Have a specific question?
Sometimes you have a need for more detailed help and information. Here's the best way to reach us for just about any question you have.
Customer Service
Available M-F 8am-8pm EST. 
  • AMsuite quoting assistance
  • Service on behalf of your customers
  • Billing questions
Accounts payable
(800) 543-2644
acctcommission@amig.com

 

For direct bill payments

American Modern P&C

PO BOX 740167

Cincinnati, OH 45274

 

American Modern Insurance Group 

5050 Kingsley Dr 

ATTN 740167

1MOC1N

Cincinnati, OH 45227

Agency Bill
(800) 543-2644
acctcommission@amig.com

 

For Agency bill/Account current payments

American Modern Home 

PO BOX 640178

Cincinnati, OH 45264-0178

Commissions
(866) 879-5587
acctcommission@amig.com

 

For negative commission payments

American Modern Insurance Group

PO Box 5323

Cincinnati, OH 45201

1099 Forms
(866) 879-5587
acctcommission@amig.com
Refund checks
(800) 543-2644
acctcommission@amig.com
Banking or lender inquiries
(800) 543-2644
acctcommission@amig.com
File a claim online
File a claim via email
plclaims1@amig.com
File a claim via fax
(513) 947-4040
Or call us at
(800) 375-2075
File a claim or check the status of an existing claim
(800) 604-3205
For new losses, email or send a fax
claimscommercial@amig.com
(513) 388-5155
Commercial lines underwriting
(800) 723-3722
commercial1@amig.com
  • Commercial Physical Damage Program
  • Underwriting eligibility 
  • Coverage options
  • Required documentation
Monday through Friday, 8am-8pm EST
(800) 543-2644
  • AMsuite quoting assistance 
  • Service on behalf of your customers
  • Billing questions
Support via email
servicecenter@amig.com
Support via fax
(800) 217-5150
Producer management
Live chat
licensingandcontracts@amig.com
(800) 759-9008 option 2
  • Licensing
  • Appointments
  • Contracts
Recreational underwriting
(800) 543-2644
recUW@amig.com
  • Underwriting eligibility 
  • Coverage options
  • Underwriting documentation

 

 

Residential underwriting
(800) 543-2644
underwriting@amig.com
  • Underwriting eligibility 
  • Coverage options
  • Underwriting documentation
System support
(866) 527-9583 (voicemail only)
systemsupport@amig.com
Live chat
  • Log in assistance
  • AMsuite technical error messages
  • Troubleshoots complex AMsuite technical issues
  • ACORD AL3 Policy and Commission downloads
Accounts payable
(800) 543-2644
acctcommission@amig.com

 

For direct bill payments

American Modern P&C

PO BOX 740167

Cincinnati, OH 45274

 

American Modern Insurance Group 

5050 Kingsley Dr 

ATTN 740167

1MOC1N

Cincinnati, OH 45227

Agency Bill
(800) 543-2644
acctcommission@amig.com

 

For Agency bill/Account current payments

American Modern Home 

PO BOX 640178

Cincinnati, OH 45264-0178

Commissions
(866) 879-5587
acctcommission@amig.com

 

For negative commission payments

American Modern Insurance Group

PO Box 5323

Cincinnati, OH 45201

1099 Forms
(866) 879-5587
acctcommission@amig.com
Refund checks
(800) 543-2644
acctcommission@amig.com
Banking or lender inquiries
(800) 543-2644
acctcommission@amig.com
File a claim online
File a claim via email
plclaims1@amig.com
File a claim via fax
(513) 947-4040
Or call us at
(800) 375-2075
File a claim or check the status of an existing claim
(800) 604-3205
For new losses, email or send a fax
claimscommercial@amig.com
(513) 388-5155
Commercial lines underwriting
(800) 723-3722
commercial1@amig.com
  • Commercial Physical Damage Program
  • Underwriting eligibility 
  • Coverage options
  • Required documentation
Monday through Friday, 8am-8pm EST
(800) 543-2644
  • AMsuite quoting assistance 
  • Service on behalf of your customers
  • Billing questions
Support via email
servicecenter@amig.com
Support via fax
(800) 217-5150
Producer management
Live chat
licensingandcontracts@amig.com
(800) 759-9008 option 2
  • Licensing
  • Appointments
  • Contracts
Recreational underwriting
(800) 543-2644
recUW@amig.com
  • Underwriting eligibility 
  • Coverage options
  • Underwriting documentation

 

 

Residential underwriting
(800) 543-2644
underwriting@amig.com
  • Underwriting eligibility 
  • Coverage options
  • Underwriting documentation
System support
(866) 527-9583 (voicemail only)
systemsupport@amig.com
Live chat
  • Log in assistance
  • AMsuite technical error messages
  • Troubleshoots complex AMsuite technical issues
  • ACORD AL3 Policy and Commission downloads
Accounts payable
(800) 543-2644
acctcommission@amig.com

 

For direct bill payments

American Modern P&C

PO BOX 740167

Cincinnati, OH 45274

 

American Modern Insurance Group 

5050 Kingsley Dr 

ATTN 740167

1MOC1N

Cincinnati, OH 45227

Agency Bill
(800) 543-2644
acctcommission@amig.com

 

For Agency bill/Account current payments

American Modern Home 

PO BOX 640178

Cincinnati, OH 45264-0178

Commissions
(866) 879-5587
acctcommission@amig.com

 

For negative commission payments

American Modern Insurance Group

PO Box 5323

Cincinnati, OH 45201

1099 Forms
(866) 879-5587
acctcommission@amig.com
Refund checks
(800) 543-2644
acctcommission@amig.com
Banking or lender inquiries
(800) 543-2644
acctcommission@amig.com
File a claim online
File a claim via email
plclaims1@amig.com
File a claim via fax
(513) 947-4040
Or call us at
(800) 375-2075
File a claim or check the status of an existing claim
(800) 604-3205
For new losses, email or send a fax
claimscommercial@amig.com
(513) 388-5155
Commercial lines underwriting
(800) 723-3722
commercial1@amig.com
  • Commercial Physical Damage Program
  • Underwriting eligibility 
  • Coverage options
  • Required documentation
Monday through Friday, 8am-8pm EST
(800) 543-2644
  • AMsuite quoting assistance 
  • Service on behalf of your customers
  • Billing questions
Support via email
servicecenter@amig.com
Support via fax
(800) 217-5150
Producer management
Live chat
licensingandcontracts@amig.com
(800) 759-9008 option 2
  • Licensing
  • Appointments
  • Contracts
Recreational underwriting
(800) 543-2644
recUW@amig.com
  • Underwriting eligibility 
  • Coverage options
  • Underwriting documentation

 

 

Residential underwriting
(800) 543-2644
underwriting@amig.com
  • Underwriting eligibility 
  • Coverage options
  • Underwriting documentation
System support
(866) 527-9583 (voicemail only)
systemsupport@amig.com
Live chat
  • Log in assistance
  • AMsuite technical error messages
  • Troubleshoots complex AMsuite technical issues
  • ACORD AL3 Policy and Commission downloads